MRB Code of Conduct
MRB is a professional risk services provider committed to delivering quality and cost effective solutions to our clients by applying our combined professional skills, extensive industry experience and innovative mindset.
Our vision is to be widely recognized as a leading (re)insurance broker and professional risk services provider in Asia consistently delivering quality solutions to our clients. The Marnix Group will work together as one team and promise to operate in the most organized and efficient way to deliver best results for our clients.
We are committed to achieve sustained growth in earnings and to continue to play a prominent role in global markets so that we can provide our clients with the best solutions.
Fairness, Innovation and Harmony are core values and guiding principles to our approach and conduct of our work, business relationships, decisions and actions. Our clients will always come first; we aim to deliver results that not only meet but also exceed their expectations. We will at the same time, be careful not to make promises we cannot keep. We regard our client’s requests for enhanced products and services as a challenge and an opportunity to demonstrate our professionalism. We will respect the data entrusted to us by our clients and comply with local laws and regulations governing data privacy. If we do ever fall short of our client`s expectations we will treat any complaints in a rigorous and professional manner and seek to put things right as quickly as possible.
We will at all times, act with integrity, honesty, sympathy and mutual respect; we will not tolerate any behaviour that deviates from these values. We will comply with all applicable laws and regulations and adhere to global best practices and professional standards.
We respect the dignity of all colleagues and business partners.We treat our colleagues as valued partners and are committed to making the MRB a great place to work and build a career for talented people. We will provide a safe and pleasant working environment and have no tolerance for harrassment or any hostile, disrespectful, abusive and/or humiliating behaviour of any kind.
We are fully committed to building good relationships with (re)insurance carriers and/or other service providers in our endeavour to deliver best services to our clients.